All sales are non-refundable, except when management denies service to the customer. In all other cases, we will gladly transfer the service to someone else or give credit towards a different service offered by our company.
A cancellation fee of $50.00 will apply to any appointment that is cancelled or rescheduled within 24 hours from scheduled time.
All appointments are subject to availability. Same day appointments are not guaranteed. Driving test appointments may vary depending on DMV's availability.
Full payment, partial deposit, or valid credit card is required to guarantee appointments. Driver Education students can make two payments, the first half when the student begins the classroom or online instruction, and the second half when the student begins the driver training portion.
All information provided to our company by the student must be current, including: name, phone number, address, different pick up address etc. If information is not up to date before the set appointment, the appointment may be cancelled and cancellation fee will apply.
Driving test can be scheduled in the following DMV offices: Culver City, Inglewood, Glendale, Lincoln Park, Los Angeles, Pasadena, West Covina, or West Hollywood. Additional fees apply for certain DMV offices.
We reserve the right to refuse service to anyone.
There is no guarantee that by taking the driving lessons or the test will insure you a pass on the behind the wheel DMV tests.
We strive to provide our customers great quality service. Students’ progress is based on an individual basis, there is no guarantee that the students will become perfect drivers after the lessons. Progress is based on the students ability to learn.
Students who are late to his/her class will start from the time of arrival to scheduled time.
We make EVERY effort to arrive on time; however, local traffic can be harsh sometimes, for this reason we always give our students a window of up to 30 minutes from appointment scheduled time.
FAQs and Company Policies
Is your company licensed?
Our company is licensed by the State of California through the Department of Motor Vehicles. Zion Driving School operates under licenses E4602. Our company is also insured and properly bonded.
Is there an additional charge for certificates?
Driver education completion and enrollment certificates are issued free of charge.
What forms of payment do you accept?
We welcome cash, checks, Visa, MasterCard, and Discover.
Can I change or cancel my appointment?
You may change or cancel any appointment at any time. However, if you cancel or change any appointment the same day of the appointment scheduled date, you will be subject to a cancellation fee.
What are the requirements to enroll in driving school?
In order to enroll in driving school, all you need is to provide your personal information such as legal name, address, phone number, and date of birth. You also need a DMV issued learner's permit before you can start behind-the-wheel instruction. No permit is needed for classroom instruction. You can sign up for classes by visiting any of our offices or over the phone by calling us, a valid credit card is needed when signing up over the phone.
Are passengers allowed to come along during instruction?
We strongly advise against any other passenger in the car while taking formal instruction, but in certain occasions it is allowed (with prior authorization from our insurance provider).
What type of cars do you use for teaching?
We use late model compact cars. Most of our fleet is composed of Toyota Corollas. All of our vehicles are equipped with dual controls and convenience features.
Do I need to have auto insurance?
No. We carry our own auto insurance.
Can you pick me up and drop me off at different locations?
We are able to drop you off at a different location from original pick up address most of the time. However, we may advise against it in certain situations because travel time counts towards your instruction time.
What should I expect on my first driving lesson?
Our instructor will call you at least 5 minutes before arriving; we understand that the first time learning can make anybody anxious, so please try to relax and have your permit ready. Also, remember to bring your glasses/contacts if you need them to drive. The first few minutes will be used to process payment and introduce you the the car and the basics before driving. Our driving instructor will then guide you through the process in a calm manner. We highly recomend that you wear comfortable clothes and closed toe shoes.